Restart a stuck phone or tablet
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iPhone, iPad, and Android. The steps turn the device off and back on. They do not delete photos, messages, or apps.
Free phone guides
Need a repair instead?Picture sheets from PhoneCell Frome — free to download. Print them, save them on your phone, or open the interactive version on screen. We will add more guides here as we make them.
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Change an Apple or Google password
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Apple ID and Google, on iPhone, Android, Windows, and Mac. Photos and email stay. Other devices ask for the new password.
Move or show WhatsApp
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Move chats between iPhone and Android with the same mobile number, or show the same chats on a Windows PC or Mac.
If the pictures are not enough, bring the device to our Frome shop and we will go through it with you.